Training and Skills Development

United   Internet is aware of the risks posed by the shortage of specialist staff and employee turnover. These risks can be aggravated by insufficient staff development and unattractive working conditions. Consequently, United   Internet focuses on investing in employees and continuously developing their skills. This not only enhances employee qualifications but also increases their loyalty to the Company. A large number of internal programs, which are described in the rest of this chapter, are used to deliver this. What is more, individual development plans that are tailored to positions which staff are aiming for in the future allow them to shape their skills and careers.

• The “MyWayTo” program supports up-and-coming managers in their career development in a variety of roles, providing a mix of mandatory basic modules and elective supplementary ones. The program enables junior managers to design their careers as people managers or experts in a way that is both in line with United   Internet’s Corporate Values and reflects their individual preferences. HR and the managers involved support individual employees in their development.


• The “Navigate” program helps talented employees develop an entrepreneurial mindset and essential soft skills at an early stage. The program supports them in their development over the course of a year, strengthening their powers of reflection and their ability to give and take feedback, among other things.


• The “Women Explore” program specifically supports women. The goal is to increase their visibility in the Company and to allow them to network, share experiences with one another, and reflect on and enhance their career and networking strategies.


• The “Discovery & Development Camp” enables experienced senior-level employees to grow in their existing roles, to contribute their knowledge to the Company, and to increase their visibility within it.

These strategic development programs underscore United   Internet’s commitment to promoting skills development and enabling individual career paths.

The UI-Campus learning management platform is an important component of further training at the Company. It documents not only participation in training programs but also qualifications that have been successfully obtained and participation rates. In addition, United   Internet documents all promotions, including the underlying criteria, so as to guarantee objective, fair assessment. All records comply with United   Internet’s internal data privacy guidelines.

In addition, a pronounced feedback culture raises awareness of the need for lifelong learning and provides a motivation to develop further. Within the Company, employees have the opportunity to use a regular, structured, system-based process for their performance reviews and also to obtain additional feedback themselves. As a result, feedback becomes a natural part of everyday work and can be used for continuous personal development.

In fiscal year 2024, United   Internet also started to roll out LinkedIn-Learning ¹ throughout the enterprise, so as to establish new learning formats and offerings, to strengthen the acquisition and extension of digitalization-related skills, and to complement management skills to include additional people management, product-related, and professional matters. LinkedIn-Learning offers on-demand learning that can be accessed anytime, anywhere, and was used by 4,823 employees in fiscal year 2024.

In fiscal year 2024, an average of 8.23 training hours per employee ² was recorded.

United   Internet’s Company-wide Learning Days conference, which was held virtually for the third time, supports knowledge sharing by employees for employees.