Reporting Channels for Employees

United   Internet is aware of the potential negative impacts on employees that could arise through discrimination and inappropriate working conditions and takes suitable measures to counter these issues. This also applies to the risk of labor and human rights violations at the company‘s sites and against ist employees . United   Internet does not tolerate any form of discrimination or bullying in the workplace.

United   Internet uses its Vertrauenspersonen (persons of trust), compliance managers, and the electronic whistleblower system to provide all employees with confidential in-person and electronic contact channels. It takes all reports seriously. Where reports or complaints about potential or actual discrimination are received and are found to be substantiated, the Company takes remedial action to end the grievances.

In fiscal year 2024, United   Internet improved coordination among its confidential contact channels. Among other things, regular monthly meetings were instituted that are attended by United   Internet’s Vertrauenspersonen, a representative of corporate compliance, and the Head of Health & Diversity.

In the fiscal year, HR employees in all segments were trained on managing complaints and reports. The main focus of the course was on managing complaints under the German General Act on Equal Treatment (AGG).

Topics covered in the training included:

  • The internal contact channels consisting of the Vertrauenspersonen, compliance managers, the electronic whistleblower system

  • The compliance rules for whistleblower management consisting of the Whistleblower Protection Policy and Guidelines on Dealing with Reports of Compliance Violations and

  • Concrete recommended interview techniques in cases of discrimination and sexual harassment.

A secure, anonymous reporting system ensures problems are solved swiftly, while preventive training programs raise managers’ and employees’ awareness of potential risks. The risk assessment was expanded so as to systematically identify areas with a high risk of material negative impacts.