Policies in the Area of United   Internet Employees

United   Internet takes an end-to-end approach to reducing negative impacts on employees and maximizing opportunities. When developing actions and policies, it uses collaborative approaches (such as working groups involving the active collaboration of the departments affected) and iterative improvements. Comprehensive risk assessments are used to identify potential hazards in areas such as occupational health and safety, mental health, and equal opportunities. Regular surveys and feedback systems help to identify risks early on and to take appropriate action. HR metrics such as employee turnover and diversity ratios are monitored for continuous improvement.

United   Internet specifically invests funds in specialized teams, training programs, and cooperation with external experts so as to effectively manage material impacts from its business operations. Paying employees fairly and in line with performance is an important part of United   Internet’s human resources strategy. The Company aims to provide staff with market-driven, fair, and transparent compensation and benefits that are aligned with its corporate strategy. United   Internet’s internal Compensation Policy forms the basis for its comparable, fair, and legally compliant compensation system. 1 An evaluation of the relevant actions and targets is planned for fiscal year 2025.

1 United Internet’s Compensation Policy does not apply to the Business Access Segment. This has its own documents governing the issue (Group works agreements).

The Company has defined the following focus topics for itself that address its material IROs at an overarching level. The overview of these topics is followed by a detailed description of the policies and associated actions in the relevant subchapters.

  • Training and skills development: United   Internet invests continuously in training and personal development so as to ensure its long-term competitiveness and employee satisfaction. The Company offers customized learning paths and a large number of training courses and career opportunities designed to help employees and managers adapt to new requirements at work and technologies.

  • Recruiting and retaining young talent: United   Internet is combating the shortage of specialist staff and employee turnover by investing in attracting and growing new talent. Measures here include offering vocational training and specific development programs for new recruits and young talent.

  • Employee health, safety, and well-being: United   Internet focuses on comprehensive health and safety programs so as to guarantee a safe working environment. Regular training and audits and occupational health management support employee well-being. Promoting mental health is just as important as physical safety and health.

  • Diversity and equal opportunities: The Company is committed to an open, inclusive corporate culture. It uses specific programs such as training on unconscious bias to promote equal opportunities and diversity, and sets clear targets for promoting gender equity in management positions.

The policies cover both the workforce as a whole and specific groups, such as through offerings in the area of positive action for women or for people in at-risk functions. Supplementary goals aimed at reducing social inequality and improving workplace quality are an integral part of the policies. United   Internet monitors progress in this area using KPIs and reporting, and the preparatory work for this. In fiscal year 2024, existing guidelines and policies were enhanced so as continuously improve sustainability standards and ensure long-term positive social impacts.