Since fiscal year 2024, United Internet has calculated a Group-wide CCF in accordance with the Greenhouse Gas Protocol (GHG Protocol) so as to obtain an overview of the emissions it causes; the CCF for fiscal year 2023 has also been completed. At segment level, this had already been done since fiscal year 2022 in some cases.
United Internet uses the operational control approach under the GHG Protocol. Under this, all locations and companies over which it has operational control are consolidated in its GHG footprint. Minority interests in companies over which no operational control is exercised are taken into account pro rata in the Scope 3.15 category; this is relevant for the Group’s IONOS brand and for Corporate .
All United Internet segments performed a Scope 3 materiality assessment so as to identify the material relevant and nonrelevant Scope 3 categories. The assessment was oriented on the GHG Protocol requirements. The likely amount of emissions and the influenceability were estimated for each Scope 3 category, and the categories were grouped into three clusters.
The reporting boundaries for estimating Scope 3 emissions at United Internet comprise the Scope 3 emissions categories shown in the following table. A distinction is made here between categories that were addressed at cross-segment and at segment-specific level.
Cross-segment Scope 3 categories (material or relevant)
Scope 3.1 Purchased goods and services
Scope 3.2 Capital goods
Scope 3.3 Fuel- and energy-related activities
Scope 3.4 Upstream transport and distribution
Scope 3.5 Waste
Scope 3.6 Business travel
Scope 3.7 Employee commuting
Segment-specific Scope 3 categories (material or relevant)
Consumer Access Segment: Scope 3.11 Use of sold products, Scope 3.12 End-of-life treatment of sold products
Business Access Segment: Scope 3.8 Upstream leased assets, Scope 3.11 Use of sold products, Scope 3.12 End-of-life treatment of sold products
Business Applications Segment: Scope 3.8 Upstream leased assets, Scope 3.15 Investments
Consumer Applications Segment: Scope 3.3 Fuel- and energy-related activities (energy trading with natural gas), Scope 3.11 Use of sold products
Corporate: Scope 3.10 Processing of sold products, Scope 3.11 Use of sold products, Scope 3.12 End-of-life treatment of sold products, Scope 3.15 Investments
Scope 3 greenhouse gas emissions categories
The Group-wide GHG footprint is the sum of the segment-specific GHG footprints. Intragroup services are deducted so as to prevent double counting. For example, some segments use data center services (Scope 3.1) supplied by internal providers (Scopes 1 and 2).
The following Scope 3 categories were classified as nonrelevant and excluded when calculating the footprint because no activities were performed in relation to them:
3.9 Downstream transportation and distribution. There are no logistics processes that are paid for by customers.
3.13 Downstream leased assets. No leased assets exist.
3.14 Franchises. No franchises exist.
Excluded Scope 3 emissions
United Internet calculated its greenhouse gas emissions in accordance with the GHG Protocol, including the Corporate Accounting and Reporting Standard and the Technical Guidance for Calculating Scope 3 Emissions. In addition, the sector-specific guidance for telecommunications operators published by the Groupe Spéciale Mobile Association (GSMA) was taken into account. When calculating emissions, United Internet uses the recognized methodologies and standards described to ensure precise, transparent reporting. The footprint metrics are expressed in tonnes of CO 2 equivalents (CO 2 e). United Internet’s CO 2 e intensity is expressed in CO 2 equivalents per unit or per euro of revenue.
Where possible, supplier-specific primary data in CO 2 e was used so as to guarantee the maximum possible data quality when calculating greenhouse gas emissions. This supplier-specific primary data was audited independently in some cases by the suppliers (e.g., logistics emissions by DHL).
Where data was not available, the emissions were calculated on the basis of volumes or weights using emission factors from secondary sources. In those cases in which volumes or weights were not available, United Internet used financial data or expenditures plus spend-based emission factors to calculate the emissions. Where no detailed evaluations of the activity data were available, the emissions were extrapolated on the basis of studies. For certain Scope categories, data gaps were closed by making extrapolations on the basis of reasonable assumptions, e.g., when estimating relevant, nonmaterial Scope 3 categories such as the waste at international locations.
As a matter of principle, this results in a hybrid calculation methodology. The calculations were performed on the basis of spending, volumes, distances, or specific suppliers.
For Scope 1 and 2, the key assumptions made relate to energy consumption at the office locations. Since measurements were not available for all energy sources at all office locations, these data gaps were filled by assuming that all United Internet locations have comparable energy intensities. In these cases, the data gaps were estimated using the number of square meters or employees per segment.
For Scope 3, material assumptions relate to the extrapolation of emissions from purchasing, for which no suitable emission factors exist. For example, the emissions from purchased wholesale services were extrapolated using studies on GHG intensities during network expansion. In addition, OpEx and CapEx lists were used throughout the Group to calculate emissions from purchasing and capital expenditure. Expenditures were classified as relevant or nonrelevant at account level. The classification was performed in some cases on the basis of assumptions, always in close coordination with the departments concerned. In cases of doubt, the more conservative assumption was adopted and the accounts concerned were classified as relevant. In addition, United Internet currently does not have sufficient information on upstream logistics. Consequently, it assumes that suppliers of goods calculate their logistics costs as a percentage of their sales price. This percentage was then used to calculate the emissions from upstream logistics (Scope 3.4).
In the case of Scope 3.7 (Employee commuting), employee surveys were conducted for part of the United Internet workforce. The results served as the basis for extrapolating the remaining emissions data for this category.
In the case of the downstream Scope 3 categories, assumptions were made as to the service life of devices in coordination with the departments concerned. Where no product carbon footprints (PCFs) were available, assumptions as to the electricity consumption of the devices were also used in the calculation.
Scope 3.15 (Investments) emissions in the Business Applications Segment were calculated through extrapolation based on the number of employees. By contrast, a revenue-based methodology was used for Corporate, since robust data was available for this.
United Internet calculates material categories annually, whereas relevant categories are merely estimated and only have to be updated once every three years.
Inflation-adjusted emission factors commonly used in the sector were applied (e.g., those from ecoinvent, the Life Cycle Assessment database, the Association of Issuing Bodies (AIB, the organization that administers the European Energy Certificate System), Ember, and the UK’s Department for Business, Energy & Industrial Strategy (DBEIS)). These are secondary sources and depict the CO 2 e intensities for a variety of sectors. This means that they are subject to statistical uncertainties. Average values for emission factors were calculated where there were data gaps. This approach was used, for example, to estimate Scope 3.4 emissions (for upstream transportation) for which no information on the means of transportation was available. Average values across the emission factors for different product groups were also calculated for Scope 3.1, 3.2, 3.11, and 3.12 emissions so as to plug gaps in activity data or emission factors.
The following table provides an overview of all emission factor sources used.
Scope 1
Fuel (e.g., natural gas, diesel)
DBEIS 2024
Volatile gases
IPCC
Scope 2
Electricity – residual mix
AIB 2023
Electricity – location-based
Ember 2023
Upstream chain for conventional electricity
Upstream chain for green electricity
ecoinvent 3.11
Green electricity mix – Germany
District heating
Scope 3
Supplier-specific data (e.g. DHL analyses) or product carbon footprints (e.g., CISCO routers)
Volume- and weight-based calculations
Spend-based calculations
DBEIS 2021
adjusted for inflation to 2024
Overview of all emission factor sources used
Source
Summing up, the following Group-wide emissions were calculated for fiscal year 2024:
Scope 1 GHG emissions
Gross Scope 1 GHG emissions
6,497.68
Scope 2 GHG emissions
Gross Scope 2 GHG emissions – location-based
75,797.72
Gross Scope 2 GHG emissions – market-based
2,620.30
Significant Scope 3 GHG emissions
Total Gross indirect (Scope 3) GHG emissions
1,356,234.21
(1) Purchased goods and services
966,805.35
(2) Capital goods
120,667.71
(3) Fuel- and energy-related emissions (not included in Scope 1 or Scope 2)
11,368.02
(4) Upstream transportation and distribution
31,550.10
(5) Waste generated in operations
402.26
(6) Business travel
2,059.76
(7) Employee commuting
14,235.07
(8) Upstream leased assets
10,794.14
(9) Downstream transportation
n. r.
(10) Processing of sold products
0.01
(11) Use of sold products
179,773.65
(12) End-of-life treatment of sold products
3,576.58
(13) Downstream leased assets
(14) Franchises
(15) Investments
15,001.55
Total GHG emissions
Total GHG emissions (location-based)
1,438,529.60
Total GHG emissions (market-based)
1,365,352.18
GHG emissions in tCO 2 e
2024
A small proportion of United Internet’s emissions are biogenic in origin. However, United Internet has not disclosed these separately since total emissions are partly based on spend-based calculations and the emission factors used do not distinguish between biogenic and nonbiogenic emissions.
Contractual instruments are certificates that enable undertakings to transparently track the origin and environmental impacts of their energy sources when calculating their GHG footprints.
Green electricity contracts from contract partners and providers were used in quality assurance for Scope 2 emissions accounting. Conventional energy was assumed in the case of those locations or suppliers that could not furnish such certificates.
Share of purchased/sold energy with contractual instruments (in %)
95.4
Share of unbundled contractual instruments (in %)
0.0
Share of total electricity consumption accounted for by bundled contractual instruments (in %)
99.0
Contractual instruments for Scope 2 GHG emissions
The difference between bundled and unbundled contractual instruments relates to the method of purchase. In the case of bundled contractual instruments, electricity is purchased together with guarantees of origin or energy attribute certificates (EACs). In the case of unbundled contractual instruments, guarantees of origin or EACs are acquired independently of the electricity purchased.
United Internet’s net revenue as of December 31, 2024, was used as the basis of calculation when determining the GHG intensity per net revenue.
Total GHG emissions (location-based) per net revenue
227.3
Total GHG emissions (market-based) per net revenue
215.7
GHG intensity per net revenue (tCO2e/€ million)
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