Annex

FINANCIAL BUSINESS KPIs

Revenue (in €m)

5,102.9

5,194.1

5,366.2

EBITDA (in €m)⁽¹⁾

1,201.3

1,244.2

1,177.6

Earnings per share (EPS) (in €)⁽¹⁾

1.96

1.88

1.76

Free cash flow (in €m)

254.6

496.0

376.6

RESPONSIBLE CORPORATE MANAGEMENT

Number of confirmed incidents of corruption

0

0

0

Participation rate for Code of Conduct e-learning course
(in %)

92.35

92.50

92.29

CUSTOMER-RELATED MATTERS/PRODUCT RESPONSIBILITY

Number of customer contracts – Consumer Access
(in millions)

13.54

14.33

14.83

Number of fee-based accounts – Consumer Applications
(in millions)

2.25

2.26

2.37

Number of free accounts – Consumer Applications
(in millions)

37.00

37.59

39.40

Number of customer contracts – Business Applications
(in millions)

8.06

8.15

8.45

Length of fiber-optic network (in km)

approx. 47,000

approx. 48,500

approx. 50,900

Number of shipments by 1&1 Logistics (in million units)

5.40

6.90

6.03

CORPORATE DIGITAL RESPONSIBILITY

Number of reports of data privacy violations under the GDPR

49

86

39

German internet users using GMX/WEB.DE as weekly news source (in %)

-

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UNITED INTERNET AS AN EMPLOYER

Number of employees

9,093

9,374

9,638

Staff turnover rate (in %)

8.9

8.96

6.70

Management positions filled internally (in %)

65

70.19

73.65

Women in management positions (in %)

14

16

17

Hours training and education per employee

9.9

11.91

9.46

Absence due to illness (in %)

5.7

5.75

4.40

CLIMATE AND ENVIRONMENTAL PROTECTION

Energy consumption (in MWh)

234,352.93

217,165.94

206,959.87

thereof electricity consumption (in MWh)

216,556.53

200,475.96

194,248.29

Energy intensity – data centers (in Wh/€)

29.20

25.76

24.42

Business travel and company car trips (in km million)

40.20

37.70

19.10

CO₂ equivalents (in tonnes)

37,522.12

40,443.31

31,233.40

UNITED INTERNET AS A BUSINESS PARTNER

Cost of purchased services (in €m)

2,066.05

2,048.47

2,317.92

Cost of purchased goods (in €m)

702.98

734.58

794.24

OUR SOCIAL COMMITMENT

Donations collected by United Internet for UNICEF (in €m)

3.65

4.73

4.93