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Foreword
General Info
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Overview of Sustainability Management and the Sustainability Report
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Basis of Preparation of the Sustainability Report
Overview of Policies and Guidelines
General Business Conduct
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Requirements for the Composition of the Body as a Whole
Due Diligence at United Internet
Risk Management and Internal Controls over Sustainability
Business Model, Strategy, and Value Chain
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Our Business
Strategic Approaches
Interests and Views of Stakeholder Groups
Value Chain and Business Model
Impact, Risk, and Opportunity Management
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Double Materiality Assessment
Disclosure Requirements Covered by the Company’s Sustainability Report oriented on the ESRS
Environment
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Climate Change Mitigation and Climate Change
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Material Impacts in the Areas of Climate Change Mitigation and Climate Change Adaptation
Material Climate Change Risks
Identification and Assessment of Material Climate-related Impacts, Risks, and Opportunities
Climate Strategy and Transition Plan for Climate Change Mitigation
Energy Consumption and Mix
Gross Scopes 1, 2, 3 and Total GHG Emissions
GHG Removals and GHG Mitigation Projects Financed through Carbon Credits
Internal Carbon Pricing Systems
Resource Use and Circular Economy
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Material Impacts, Risks, and Opportunities in the Area of Resource Use and Circular Economy
Policies in the Area of Resource Use and Circular Economy
Actions and Resources in the Area of Resource Use and Circular Economy
Actions to Reduce Waste Generation
Resource Outflows
Actions to Ensure Resource Availability and Minimize Supply Chain Risk
EU-Taxonomy
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Taxonomy-eligible Economic Activities
Taxonomy-aligned Economic Activities
Remarks on cross-divisional activities and Infrastructure-related Topics
Remark on the KPIs
Notes on the KPIs
Overview of KPIs
Social
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Employees at United Internet
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Material Impacts, Risks, and Opportunities in Relation to United Internet
Policies in the Area of United Internet
Protecting Human Rights in the Company’s Own Workforce
Reporting Channels for Employees
Diversity and Equal Opportunities
Employee Health, Safety, and Well-being
Training and Skills Development
Recruiting and Retaining Young Talent
Inclusion of Own Employees
Channels for Employees to Raise Concerns
Targets for Material Impacts, Risks, and Opportunities
Workers in the Value Chain
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Policies Related to Value Chain Workers
Actions Related to Workers in the Value Chain
Tracking the Effectiveness of Actions
Addressing Risks in the Value Chain
Targets for Preventing and Mitigating Negative Impacts
Consumers and End-users at United Internet
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Material Impacts, Opportunities, and Risks in the Area of Consumers and End-users
Policies in the Area of Consumers and End-users
Involvement of End Customers
Actions for End-users and Users
Facilitating Digital Participation
Dangers for Fact-based Opinion-forming
Customer Service for End Customers
Entity-specific Topics in the Social Area – Customer Orientation in the Business Customers Area
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Actions to Enhance Customer Satisfaction in the Business Applications Segment
Actions to Enhance Customer Satisfaction in the Business Access Segment
Governance
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Business Conduct
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Role of the Management and Supervisory Bodies
Business Conduct Policies and Corporate Culture
Prevention and Detection of Corruption and Bribery
Entity-specific Governance Topics – Digital Ethics and Responsibility
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Material IROs in the Areas of Digital Ethics and Responsibility
Policies and Actions in the Area of Digital Ethics and Responsibility
Annex
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Key figures According to EU Taxonomy
Assurance Report of the Independent German Public Auditor
Contact
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Home
Home
Foreword
General Info
Overview of Sustainability Management and the Sustainability Report
General Business Conduct
Business Model, Strategy, and Value Chain
Impact, Risk, and Opportunity Management
Environment
Climate Change Mitigation and Climate Change
Resource Use and Circular Economy
EU-Taxonomy
Social
Employees at United Internet
Workers in the Value Chain
Consumers and End-users at United Internet
Entity-specific Topics in the Social Area – Customer Orientation in the Business Customers Area
Governance
Business Conduct
Entity-specific Governance Topics – Digital Ethics and Responsibility
Annex
Key figures According to EU Taxonomy
Assurance Report of the Independent German Public Auditor
Contact
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Company
Foreword
Notes on non-financial reporting
Company Profile
EU Taxonomy
Action Areas
Corporate Responsibility
Digital Responsibility
Social Responsibility
Environmental Responsibility
Annex
Key Figures
About This Report
GRI Content Index
Overview of the Recommendations of the Task Force on Climate-related Financial Disclosures (TCFD)
Independent Practitioner’s Report
Contact
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Company
Foreword
Notes on non-financial reporting
Company Profile
The EU’s Taxonomy
Action Areas
Corporate Responsibility
Digital Responsibility
Social Responsibility
Ecological Responsibility
Annex
Key Figures
About This Report
GRI Content Index
Overview of the Recommendations of the Task Force on Climate-related Financial Disclosures (TCFD)
Independent Practitioner’s Report on a Limited Assurance Engagement on Non-financial Reporting
Contact
Home
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Company
Foreword
Company profile
Action Areas
Responsible Corporate Management
EU Taxonomy
Customer-related Matters and Product Responsibility
Corporate Digital Responsibility
United Internet as an Employer
Climate and Environmental Protection
United Internet as a Business Partner
Our Social Commitment
Annex
Key Figures
GRI Content Index and CSR-RUG Disclosures (I)
GRI Content Index and CSR-RUG Disclosures (II)
Information about CSR-RUG requirements
Overview of the Recommendations of the Task Force on Climate-related Financial Disclosures (TCFD)
About This Report
Contact
Home
Home
Company
Foreword
Company profile
Action Areas
Responsible Corporate Management
Customer-related Matters and Product Responsibility
Corporate Digital Responsibility
United Internet as an Employer
Climate and Environmental Protection
United Internet as a Business Partner
Our Social Commitment
Annex
Key Figures
GRI Content Index and CSR-RUG Disclosures (I)
GRI Content Index and CSR-RUG Disclosures (II)
Overview of the Recommendations of the Task Force on Climate-related Financial Disclosures (TCFD)
About This Report
Contact
Home
Downloads
Reports & Key figures
Reports for Download
Sustainability Report 2024
PDF
7 MB
Annual Report 2024
PDF
8 MB
Tables for the Online Sustainability Report 2024
Table Overview
XLSX
41 KB
Key Figures According to EU Taxonomy
PDF
701 KB
