United Internet AG wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect:
Collectively, we refer to the Websites and the Apps, as the “Services”.
You can find special information on our privacy policy for shareholders here: Information on Shareholder Privacy Policy
United Internet AG processes your Personal Data in compliance with the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), the German Stock Corporation Act (AktG) and all other relevant legal provisions.
“Personal Data” is information that identifies you as a natural person or pertains to an identifiable natural person, e.g.,
We and our service providers collect Personal Data in a variety of ways, including:
We collect Personal Data in order to provide the Services you request. If you do not provide the information requested, we may not be able to provide the Services.
We and our service providers use Personal Data for legitimate business purposes including:
We disclose Personal Data:
We will also use and disclose your Personal Data as necessary or appropriate, especially if we have a legal obligation or legitimate interest to do so:
In order to optimize our corporate presence, we publish company pages on various social media channels which provide information about our services and facilitate communication with you.
These channels are used for the following purposes:
The legal basis for this processing of your Personal Data is our legitimate interest in communicating with interested parties and customers as well as the analysis and further development of services and products and the improvement of business processes (Art. 6 (1) lit. f GDPR). Direct customer contact also takes place via our social media support, whereby the processing is based on our contractual relationship or the pre-contractual measures with interested parties (Art. 6 (1) lit. b GDPR).
Further information on social media platforms:
If we transfer Personal Data to third countries, we will – in accordance with the requirements of Chapter V of the GDPR – agree suitable guarantees for the transfer of data with any processors or data controllers or make use of adequacy decisions of the EU Commission.
Social media links
Links to social media platforms are integrated in such a way that data is not transferred directly to the social media operator. The integration on our websites takes place via direct links. Data is only transferred if you have clicked on the link.
Like almost all websites and apps, our apps use small text files called cookies that are stored on your computer’s hard drive or in the app cache of your mobile device. These cookies do not allow us to personally identify you, but are essential for the user-friendly operation of our website.
Cookies are classified by origin, purpose, or expiration time. The cookies we use serve different purposes; their validity period is variable.
1. Origin
2. Purpose
3. Validity
Even if your browser settings have been set to block certain cookies, you can still access the information on the entire website. However, the operation or use of certain services offered by us may be limited.
If you consented to the use of cookies, you can withdraw this consent at any time. Existing cookies will then be deleted.
We reserve the right to make adjustments to these guidelines if any changes are made to the configuration and/or use of cookies. An updated version will be published on this website.
You can find more information about cookies and your settings options at https://united-internet.de/cookies.
As a rule, we offer you the choice of receiving electronic messages for advertising purposes based on your consent. You can revoke the consent to receive promotional messages at any time by unsubscribing from further receipt at info@united-internet.de.
We will try to comply with your request(s) as soon as reasonably possible. Please note that even if you opt out of receiving marketing-related e-mails from us, we may still send you important administrative messages from which you cannot opt out.
Under the legal provisions you have the right to obtain information on the processed Personal Data concerning you from the aforementioned contact address (Art. 15 GDPR) and to apply for the rectification (Art. 16 GDPR) or erasure (Art. 17 GDPR) of your Personal Data or a restriction of processing (Art. 18 GDPR).
Please indicate clearly in your enquiry which Personal Data you would like to have changed or whether you would like your Personal Data to be removed from our database. With your protection in mind, we are only able to respond to enquiries in connection with Personal Data which is linked to the specific e-mail address which you use to send us your enquiry. We may initially have to verify your identity before we can begin to process your enquiry. We will try to respond to your enquiry as soon as possible.
You have the right to complain to a supervisory authority at all times, which you can contact here, for example:
Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz (LfDI RLP) Postfach 30 40 55020 Mainz Germany
Right to object (Art. 21 GDPR): If we process your Personal Data to safeguard legitimate interests (Art. 6 (1) sentence 1 lit. f) GDPR), you can object to this processing on grounds arising from your special situation that conflict with this data processing. Please send your objection to: info@united-internet.de.
Right to withdraw consent (Art. 7 (3) GDPR): If we process your Personal Data on the basis of your consent (Art. 6 (1) sentence 1 lit. a) GDPR), you can withdraw this consent at any time. Please send your request for withdrawal to the aforementioned contact address.
Right to data portability (Art. 20 GDPR): If we process your Personal Data based on your consent (Art. 6 (1) sentence 1 lit. a) GDPR), you have the right to receive your Personal Data in a structured, commonly used, and machine-readable format.
We retain Personal Data for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:
This Privacy Policy does not address the privacy, information, or other practices of any third parties, including any third party operating any website or service to which the Services link. The inclusion of a link on our Services does not imply endorsement of the linked site or service by us or by our affiliates.
The service providers we work with process your Personal Data exclusively in accordance with our instructions and only to the extent that this is necessary for carrying out the contracted service. All employees of United Internet AG and the employees of mandated service providers who have access to your Personal Data and/or process it are under obligation to treat this data confidentially.
The Services are not directed to individuals under the age of eighteen (18), and we do not knowingly collect Personal Data from individuals under 18.
We ask you not to send us, nor disclose to us, any sensitive Personal Data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership).
The “LAST UPDATED” legend at the bottom of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services. Your use of the Services following these changes means that you accept the revised Privacy Policy.
United Internet AG, located at Elgendorfer Straße 57, 56410 Montabaur, is the company responsible for collection, use and disclosure of your Personal Data under this Privacy Policy. If you have any questions about this Privacy Policy, please contact us at:
info@united-internet.de
United Internet AG Elgendorfer Straße 57 56410 Montabaur Germany
If you have any comments or inquiries about the processing of Personal Data, please contact United Internet AG’s Data Protection Officer at:
United Internet AG The Data Protection Officer Elgendorfer Straße 57 56410 Montabaur Germany E-mail: info@united-internet.de
Last updated: March 22, 2021
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