Annex

Key Figures

Details on the key economic, social, and environmental figures given below can be found in the individual sections of this report.

Key Figures

2018

2019

2020

FINANCIAL BUSINESS KPIs

Revenue (in €m)

5,102.9

5,194.1

5,366.2

EBITDA (in €m)(1)

1,201.3

1,244.2

1,177.6

Earnings per share (EPS) (in €)(1)

1.96

1.88

1.76

Free cash flow (in €m)

254.6

496.0

376.6

RESPONSIBLE CORPORATE MANAGEMENT

Number of confirmed incidents of corruption

0

0

0

Participation rate for Code of Conduct e-learning course
(in %)

92.35

92.50

92.29

CUSTOMER-RELATED MATTERS/PRODUCT RESPONSIBILITY

Number of customer contracts – Consumer Access
(in millions)

13.54

14.33

14.83

Number of fee-based accounts – Consumer Applications
(in millions)

2.25

2.26

2.37

Number of free accounts – Consumer Applications
(in millions)

37.00

37.59

39.40

Number of customer contracts – Business Applications
(in millions)

8.06

8.15

8.45

Length of fiber-optic network (in km)

approx. 47,000

approx. 48,500

approx. 50,900

Number of shipments by 1&1 Logistics (in million units)

5.40

6.90

6.03

CORPORATE DIGITAL RESPONSIBILITY

Number of reports of data privacy violations under the GDPR

49

86

39

German internet users using GMX/WEB.DE as weekly news source (in %)

-

13 / 12

12 / 12

UNITED INTERNET AS AN EMPLOYER

Number of employees

9,093

9,374

9,638

Staff turnover rate (in %)

8.9

8.96

6.70

Management positions filled internally (in %)

65

70.19

73.65

Women in management positions (in %)

14

16

17

Hours training and education per employee

9.9

11.91

9.46

Absence due to illness (in %)

5.7

5.75

4.40

CLIMATE AND ENVIRONMENTAL PROTECTION

Energy consumption (in MWh)

234,352.93

217,165.94

206,959.87

thereof electricity consumption (in MWh)

216,556.53

200,475.96

194,248.29

Energy intensity – data centers (in Wh/€)

29.20

25.76

24.42

Business travel and company car trips (in km million)

40.20

37.70

19.10

CO2 equivalents (in tonnes)

37,522.12

40,443.31

31,233.40

UNITED INTERNET AS A BUSINESS PARTNER

Cost of purchased services (in €m)

2,066.05

2,048.47

2,317.92

Cost of purchased goods (in €m)

702.98

734.58

794.24

OUR SOCIAL COMMITMENT

Donations collected by United Internet for UNICEF (in €m)

3.65

4.73

4.93

(1) Figures for 2019 and 2020 do not include one-time factors.