Annex

Key Figures

  • NfS: Nonfinancial Key Performance Indicators

Details on the key economic, social, and environmental figures given below can be found in the individual sections of this report.

Key figures

2019

2020

2021

FINANCIAL/BUSINESS KPIs

 

 

 

Revenue (in €m)

5,194.1

5,367.2

5,646.2

EBITDA (in €m)(1)

1,244.2

1,218.2

1,259.4

Earnings per share (EPS) (in €)(1)

1.88

1.87

2.10

Free cash flow (in €m)

496.0

376.6

495.2

RESPONSIBLE CORPORATE MANAGEMENT

 

 

 

Number of confirmed incidents of corruption

0

0

0

Pass rate for Code of Conduct e-learning course (in %)

92.50

92.29

91.22

CUSTOMER-RELATED MATTERS/PRODUCT RESPONSIBILITY

 

 

 

Number of customer contracts – Consumer Access
(in millions)

14.33

14.83

15.43

Number of fee-based accounts – Consumer Applications
(in millions)

2.26

2.37

2.47

Number of free accounts – Consumer Applications
(in millions)

37.59

39.40

40.32

Number of customer contracts – Business Applications
(in millions)

8.15

8.45

8.78

Length of fiber-optic network (in km)

approx. 48,500

approx. 50,900

approx. 52,600

Number of shipments by 1&1 Logistics (in million units)

6.90

6.03

6.38

CORPORATE DIGITAL RESPONSIBILITY

 

 

 

Number of reports of data privacy violations under the GDPR

86

39

50

German internet users using GMX/WEB.DE as weekly news source (in %)

13 / 12

12 / 12

10 / 11

UNITED INTERNET AS AN EMPLOYER

 

 

 

Number of employees

9,374

9,638

9,975

Staff turnover rate (in %)

8.96

6.70

11.21

Management positions filled internally (in %)

70.19

73.65

65.71

Women in management positions (in %)

16

17

18

Hours training and education per employee

11.91

9.46

13.29

Absence due to illness (in %)

5.75

4.40

4.31

CLIMATE AND ENVIRONMENTAL PROTECTION

 

 

 

Energy consumption (in MWh)

217,165.94

206,959.87

212,580.46

thereof electricity consumption (in MWh)

200,475.96

194,248.29

201,196.01

Energy intensity – data centers (in Wh/€)

25.76

24.42

23.41

Business travel and company car trips (in km million)

37.70

19.10

13.41

CO2 equivalents in tonnes

40,568.35

31,349.57

28,340.31

UNITED INTERNET AS A BUSINESS PARTNER

 

 

 

Cost of purchased services (in €m)

2,048.47

2,317.92

2,169.94

Cost of purchased goods (in €m)

734.58

794.24

824.94

OUR SOCIAL COMMITMENT

 

 

 

Donations collected by United Internet for UNICEF (in €m)

4.73

4.93

6.44

(1) Figures for 2019: not including extraordinary income from sale of shares in virtual minds; 2020: including prior-period positive impact on net income in 2021 attributable to H2 2020, but not including write-off of still available VDSL contingents; 2021: not including prior-period positive impact on net income in 2021 attributable to H2 2020 and not including noncash remeasurement effects on derivatives.